Terms of Service

Last updated: March 2026

1. Agreement to Terms

By accessing or using the Tech Horizon Labs website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Tech Horizon Labs provides AI consulting services, including but not limited to:

  • AI readiness assessments and scorecards
  • AI system implementation and deployment
  • Knowledge base architecture and data preparation
  • Team training and enablement
  • Ongoing AI infrastructure support
  • Security and backup infrastructure (Keeper Security, Acronis)

3. Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information about your business requirements
  • Grant necessary access to systems and data required for service delivery
  • Respond to communications in a timely manner
  • Ensure compliance with applicable laws and regulations
  • Pay fees as agreed in the service agreement

4. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Tech Horizon Labs or its licensors and is protected by Australian and international copyright laws.

Work product created specifically for clients remains the property of the client upon full payment, unless otherwise specified in a separate agreement.

5. Confidentiality

We treat all client information as confidential. We will not disclose your business information to third parties without your consent, except as required by law or as necessary to provide our services.

6. Limitation of Liability

To the maximum extent permitted by law, Tech Horizon Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim.

7. Warranties and Disclaimers

We provide our services "as is" and make no warranties, express or implied, regarding the suitability of our services for your specific needs. AI technology is evolving rapidly, and results may vary based on implementation and usage.

We do not guarantee specific outcomes, including but not limited to time savings, cost reductions, or revenue increases. Case study results represent specific client situations and may not be typical.

8. Privacy and Data Protection

We handle all personal information in accordance with our Privacy Policy and the Australian Privacy Act 1988. By using our services, you consent to our data practices as described in our Privacy Policy.

9. Termination

Either party may terminate a consulting engagement with 14 days written notice. Upon termination, you must pay for all services rendered up to the termination date. We will return or destroy any confidential materials as requested.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us: