We build AI systems that work.
We map your workflows, find the bottleneck, build the fix, and train your team to run it.
The Horizon Method
We map every tool, workflow, and bottleneck. You get The Horizon Report — prioritised opportunities with ROI estimates.
Architecture design. We build your Horizon Brain — the knowledge system your AI runs on. You get the Blueprint.
Working systems in your workflow. Every person trained. We don't leave until the team owns it.
We stay on. Weekly calls. 24-hour async SLA. New systems shipped as tools evolve.
Inside an engagement
Talent agency, Brisbane. 15 staff across 4 regions. This is what we shipped.
Cowork, Dispatch, Channels. Integrations into Slack. Every team member trained to build agents and set up skills.
Custom skills deployed into Cowork/Code. Email drafter with voice profiles. Agreement checker. Rate engine pulling live from CRM.
6 Claude agents plugged into Clay, Tavily, HubSpot, YouTube API. Discovery, matching, intel — all automated.
Cowork + Code. Skills, agents, prompt library. The team's daily driver.
Lead enrichment, brand research, competitive intel. All piped into HubSpot.
Deal notifications, agent outputs, team coordination. Single source of truth.
Results
Accounting firm, Noosa. Private on-device AI for document processing. Data never leaves the building.
Builder, Sunshine Coast. Offline quoting app on tablets. Works without reception.
Manufacturer, Brisbane. AI sensors for predictive maintenance. 30% reduced downtime.
Real estate agency, Noosa. Automated applications, leases, communications.
What clients say
Thanks to the training last week, I was able to make some significant progress in Claude with my instructions. Used Claude to process half of my subbies invoices to an import file. Absolutely brilliant concept.
Real clarity on the options. Compliance, data residency, extensibility considerations. Confidence that the approach is both practical and future-proof.
Video testimonial — coming soon
People coming to the realisation they can use these platforms to save time and resources so they can work on their business more rather than in their business. That’s the big takeaway.
Video testimonial — coming soon
You combine everything. Different platforms for different things. It’s the orchestration of multiple AI models that I hadn’t seen before.
Video testimonial — coming soon
A bit of a wake-up call on security and backups. Definitely enjoying the workshops and finding that time to then do this stuff.
Video testimonial — coming soon
I was a bit afraid. Now understanding the safety parameters and the things you can do. It’s very clear.
Tools we deploy
Documents, writing, code. Our most-deployed model.
Multimodal. Vision, voice, quick turnaround.
Runs on your hardware. Full privacy.
Cost-effective reasoning at scale. MIT-licensed.
API-connected research agents. Live data from ABS, World Bank.
Connects your tools — Xero, Gmail, CRM — to AI models.
Zero-trust vaults, team permissions, MFA enforcement. Deployed before AI touches your data.
Local and cloud backup, anti-malware, endpoint protection, and disaster recovery.
Your data stays yours
Sensitive data stays on your hardware. We deploy local models and Acronis Cyber Protect backs everything up locally and to AU-region cloud. Nothing leaves without your say.
Privacy Act 1988 mapped into every build. Acronis data residency in Australia. NDIS, health data, financial records — we know the rules.
Open standards. If a vendor changes pricing, we swap the model. Your architecture survives.
KeeperPAM controls who sees what. Role-based vaults, MFA enforcement, session recording. Access revoked in seconds when someone leaves. See our security infrastructure →
AI Readiness Self-Assessment
10 questions. 3 minutes. Find out which of the 4 AI Maturity Stages your business is in and what to prioritise first. Instant personalised results.
State of AI Readiness: Australian SMB 2026
54 businesses surveyed. 5% fully AI-enabled. $44B GDP opportunity sitting unclaimed. First-party research on where Australian SMBs actually stand — and what moves the needle.
Two ways to work with us
We build it
Audit, build, deploy, train. From a two-week map to a full ongoing engagement.
Get in touch →People also ask about AI consulting
What does Tech Horizon Labs do?
Tech Horizon Labs is an AI consulting firm based on the Sunshine Coast, Queensland. We map business workflows, identify bottlenecks, build private AI systems to fix them, and train your team to run everything independently. We work with Australian SMEs across construction, accounting, legal, healthcare, manufacturing, and more.
What AI tools do you implement for businesses?
We deploy Claude (Anthropic), ChatGPT (OpenAI), LLaMA and DeepSeek (open source, on-premises), n8n for workflow automation, Keeper Security for access management, and Acronis for backup and endpoint protection. The right tool depends on your use case, data sensitivity, and budget. We're vendor-neutral and recommend what actually fits.
How long does AI implementation take?
Our Automation Accelerator delivers a working AI system in 4 weeks. The full Horizon Method runs 8 to 14 weeks from initial mapping to deployed systems: Phase 1 (Map) is 1–2 weeks, Phase 2 (Blueprint) is 2–4 weeks, Phase 3 (Deploy) is 4–8 weeks. Ongoing retainer engagements continue month-to-month after that.
Is AI right for my small business?
If your team spends significant time on repetitive admin, data entry, document processing, or client communications, AI can likely help. Our free 15-minute AI Opportunity Audit identifies whether AI makes sense for your specific situation. We'll tell you honestly if it doesn't. Most Australian SMEs with 5–50 employees find at least one high-impact automation opportunity.
What does AI consulting cost in Australia?
Our AI Opportunity Audit is free — a 15-minute call to identify your best opportunity. Implementation projects start at $5,000 for a focused 4-week sprint (Automation Accelerator). Ongoing partnership retainers are quoted based on scope. Academy membership starts at $97 per month for businesses building in-house AI capability.
Do you work with businesses outside Queensland?
Yes. We're headquartered in Noosa Heads on the Sunshine Coast but work with businesses across Australia. Most of our work is done remotely. We offer on-site visits for South East Queensland clients (Sunshine Coast, Brisbane, Gold Coast) and remote collaboration for everyone else.
What's the difference between the AI assessment and the discovery call?
The AI Readiness Self-Assessment is a free online tool — 10 questions, 3 minutes, instant results showing which of 4 AI maturity stages your business is in. The free 15-minute discovery call is a live conversation where we map your specific workflows and identify your highest-impact automation opportunity. The assessment gives you a benchmark; the call gives you a plan.
How is this different from hiring an AI employee or using ChatGPT ourselves?
Using ChatGPT ad hoc is where 61% of Australian SMBs are stuck — the "ChatGPT Plateau." We build integrated AI systems that connect to your existing tools (CRM, accounting, email), run on private infrastructure, and are maintained and updated as AI tools evolve. Hiring an AI specialist costs $150K–$200K per year. Our Transformation Partner program gives you a fractional AI ops lead at a fraction of that cost. See our SMB AI Readiness Report for more data.
From the blog
All insights →How Much Does AI Implementation Cost?
Transparent pricing: DIY vs freelance vs consultant. Real ranges for Australian SMBs.
Read article →The 4 AI Readiness Stages
46% of Australian SMBs are stuck at Stage 2. Find out where your business stands.
Read article →