AI systems that work for growing businesses.
We map your workflows, find the bottleneck, build the fix, and train your team to run it.
Working with VC firms, SaaS scale-ups, talent agencies, wealth advisors and Australian SMBs.
Who we work with
Ten verticals. One method. Australian-built, working with clients globally.
SMBs and scale-ups with workflow friction. Start with the AI Readiness Assessment.
Diligence acceleration, portfolio ops, deal-flow intelligence. Built for investment teams.
Compliance-aware AI for advisors, paraplanners, and licensee networks.
Internal AI ops, GTM enablement, support deflection. Without burning your dev team.
Deal discovery, matching, intel, deal lifecycle automation. See the live engagement.
Data-residency-conscious AI for principals and practice managers.
Offline quoting, doc processing, site-to-office workflow automation.
Private, on-device AI that respects clinical data sensitivity.
Predictive maintenance, sensor data, downtime reduction.
The governed firm brain: proposal engine, standards navigator, defence-grade ring-fencing.
The Horizon Method
In plain terms: map the work, build the system, train the team — then stay on as your standing AI partner. Fixed-priced at every gate.
The feasibility evaluation: every tool, workflow, and bottleneck mapped, data tiered, use cases ranked. You get the architecture, a prioritised roadmap, a working pilot, and a fixed build quote — yours to keep regardless.
The governed foundation — workspace, AI policy, security layer — then a skills library built on your real material. Each phase fixed-priced after Discover sizes it, approved one at a time.
Working systems in your workflow. Training, a pilot group on live work, written playbooks your team keeps. We don't leave until the team owns it.
We stay on as the standing superintendent: strategy sessions, same or next business day support, and a work-credit pool. 30 days' notice, no lock-in.
AI infrastructure as a service — not another platform
We don't operate on a SaaS model. There is no platform to migrate to and no per-seat product we're reselling. We lay AI infrastructure across the systems you already run — your email, your CRM, your databases, your document estate — implement it into your workflows, and train your staff to run it. You own the result.
Your existing addresses and history — not a new sending platform. Cold and warm outreach drafted in your voice.
Reads and updates the systems of record you already have. No migration, no parallel pipeline.
Your site, your proposals, your templates — the raw material the agents work from.
Drafts-only outbound is a hard rail in the tooling, not a habit. A person signs off everything that sends.
Theo operates under his own AI-disclosed identity. No pretending to be human, ever.
When we install this pattern for a client, the infrastructure, prompts, and playbooks are yours — documented, exportable, no lock-in.
This is the system that produced our own proposals, audits, and outreach — running in production, not a demo. In its first production week on a client campaign, Theo booked 3 qualified meetings from just 50 emails; on our own pipeline, 4 meetings in week one. Precision, not volume. We install the same pattern into your business through the vertical engagements above, sized by the Horizon Method.
Explore the full GTM infrastructure — results, guarantees, pipeline, and deployment models →
Inside an engagement
Talent agency, Brisbane. 15 staff across 4 regions. This is what we shipped.
Cowork, Dispatch, Channels. Integrations into Slack. Every team member trained to build agents and set up skills.
Custom skills deployed into Cowork/Code. Email drafter with voice profiles. Agreement checker. Rate engine pulling live from CRM.
6 Claude agents plugged into Clay, Tavily, HubSpot, YouTube API. Discovery, matching, intel — all automated.
Cowork + Code. Skills, agents, prompt library. The team's daily driver.
Lead enrichment, brand research, competitive intel. All piped into HubSpot.
Deal notifications, agent outputs, team coordination. Single source of truth.
Results
Accounting firm, Noosa. Private on-device AI for document processing. Data never leaves the building.
Builder, Sunshine Coast. Offline quoting app on tablets. Works without reception.
Manufacturer, Brisbane. AI sensors for predictive maintenance. 30% reduced downtime.
Real estate agency, Noosa. Automated applications, leases, communications.
What clients say
The content’s been great. Basic skills on how to keep working with AI and building it out. I really needed a ‘where to start’ kind of thing, so that’s been really good.
You combine everything. Different platforms for different things. It’s the orchestration of multiple AI models that I hadn’t seen before.
The depth you go to. I didn’t realise AI was integrated in so many things I already use. Just learning how to create FAQs for each of our tools using a few prompts. How little work I’m going to have to do now. You’ve saved me at least a day’s work from just two hours together.
Real clarity on the options. Compliance, data residency, extensibility considerations. Confidence that the approach is both practical and future-proof.
People coming to the realisation they can use these platforms to save time and resources so they can work on their business more rather than in their business. That’s the big takeaway.
A bit of a wake-up call on security and backups. Definitely enjoying the workshops and finding that time to then do this stuff.
I was a bit afraid. Now understanding the safety parameters and the things you can do. It’s very clear.
Tools we deploy
Vendor-neutral. Ranked by AI integratability. We recommend what actually fits your use case, data sensitivity, and budget.
AI Models & Reasoning
Writing, code, analysis, multimodal tasks
AI Development
Building, prototyping, deploying AI systems
Content & Media
Video, image generation, creative production
Data & Research
Web scraping, live data, agent-driven research
Automation & Workflows
Connecting tools to AI models without code
CRM & Business
Pipeline, invoicing, payments, banking
Communication
Team coordination and client channels
Productivity
Documents, email, collaboration
Security & Access
Deployed before AI touches your data
SEO & Growth
Search visibility, keyword research, AI citations
Your data stays yours
Sensitive data stays on your hardware. We deploy local models and Acronis Cyber Protect backs everything up locally and to AU-region cloud. Nothing leaves without your say.
Privacy Act 1988 mapped into every build. Acronis data residency in Australia. NDIS, health data, financial records — we know the rules. See how we handle compliance →
Open standards. If a vendor changes pricing, we swap the model. Your architecture survives.
KeeperPAM controls who sees what. Role-based vaults, MFA enforcement, session recording. Access revoked in seconds when someone leaves. See our security tool stack →
AI Readiness Self-Assessment
10 questions. 3 minutes. Find out which of the 4 AI Maturity Stages your business is in and what to prioritise first. Instant personalised results.
State of AI Readiness: Australian SMB 2026
54 businesses surveyed. 5% fully AI-enabled. $44B GDP opportunity sitting unclaimed. First-party research on where Australian SMBs actually stand — and what moves the needle.
Two ways to work with us
We build it
Audit, build, deploy, train. From a two-week map to a full ongoing engagement.
Get in touch →Industries we work with
AI opportunities differ by sector. We build private, compliant AI systems tailored to each industry's workflows, data requirements, and compliance constraints.
Precedent search, document drafting, and client intake automation for Australian law firms. Privilege-aware, on-premise AI.
Quote preparation, invoice processing, and project documentation for builders and project managers across Queensland.
Patient intake, clinical note processing, and referral workflows for clinics and allied health. Australian health data compliant.
Demand forecasting, inventory management, and customer communications automation for Australian retailers.
Where we work
Based on the Sunshine Coast, serving businesses across South East Queensland and Australia-wide. On-site available for SEQ clients.
AI consulting for Brisbane manufacturers, professional services, and construction firms. Just over an hour from our Sunshine Coast HQ.
Our headquarters in Noosa Heads. On-site discovery, implementation, and training for Sunshine Coast businesses from Noosa to Caloundra.
AI systems for Gold Coast tourism, property management, and professional services businesses. Privacy-first, locally supported.
Remote AI consulting for Queensland businesses outside SEQ. Townsville, Cairns, Toowoomba, and regional Queensland.
People also ask about AI consulting
What does Tech Horizon Labs do?
Tech Horizon Labs is an AI consulting firm based on the Sunshine Coast, Queensland. We map business workflows, identify bottlenecks, build private AI systems to fix them, and train your team to run everything independently. We work with Australian SMEs across construction, accounting, legal, healthcare, manufacturing, and more.
What AI tools do you implement for businesses?
We deploy 30+ tools across 10 categories, ranked by AI integratability. AI models: Claude, ChatGPT, Perplexity, DeepSeek, LLaMA. Development: Claude Code, Replit, Google AI Studio. Content and media: Opus.pro, Opus Agent, Higgsfield.ai, Google Flow and Stitch. Data and research: Firecrawl, Tavily, OpenClaw. Automation: n8n (preferred over Zapier and Make). CRM and business: Attio (preferred over HubSpot), Xero, Stripe, Revolut. Communication: Telegram and Slack (preferred over WhatsApp; Discord is less secure). Productivity: Google Workspace (preferred over Microsoft). Security: Keeper, 1Password, AvePoint, Acronis Cyber Protect — deployed before AI touches your data. SEO and growth: AnswerThePublic, SemRush, Ahrefs. We are vendor-neutral and recommend what fits your use case, data sensitivity, and budget.
How long does AI implementation take?
The Horizon Method runs in three phases: Discover (a 2–3 week feasibility evaluation that ends with a working pilot, not just a report), Architect (fixed-priced build phases, typically weeks 4–10), and Activate (training and handover, typically weeks 10–13). Most engagements reach a working, team-owned system inside 90 days. Partner Tier support continues month-to-month after that.
Is AI right for my small business?
If your team spends significant time on repetitive admin, data entry, document processing, or client communications, AI can likely help. Our free 15-minute AI Opportunity Audit identifies whether AI makes sense for your specific situation. We'll tell you honestly if it doesn't. Most Australian SMEs with 5–50 employees find at least one high-impact automation opportunity.
What does AI consulting cost in Australia?
The pre-discovery call is free. Engagements start with Block One at $8,000: a fixed-price Feasibility Evaluation ($6,000, 2–3 weeks) plus the first month of Partner Tier support. Build phases — skills libraries, governance packs, data tooling — are fixed-priced from $5,000 each after the evaluation sizes them. Partner Tier continues at $2,000 per month, month-to-month. Academy membership starts at $197 per month.
Do you work with businesses outside Queensland?
Yes. We're headquartered in Noosa Heads on the Sunshine Coast but work with businesses across Australia. Most of our work is done remotely. We offer on-site visits for South East Queensland clients (Sunshine Coast, Brisbane, Gold Coast) and remote collaboration for everyone else.
What's the difference between the AI assessment and the discovery call?
The AI Readiness Self-Assessment is a free online tool — 10 questions, 3 minutes, instant results showing which of 4 AI maturity stages your business is in. The free 15-minute discovery call is a live conversation where we map your specific workflows and identify your highest-impact automation opportunity. The assessment gives you a benchmark; the call gives you a plan.
What is AI infrastructure as a service?
It's the opposite of buying another SaaS platform. Instead of a subscription product your data has to move into, we lay AI infrastructure across the systems you already run — email, CRM, databases, documents — implement it into your workflows, and train your staff to operate it. You own the infrastructure, the skills, and the documentation; there's no per-seat product of ours to cancel. Theo, our go-to-market agent fleet, is the production proof: it plugs into existing email and CRM systems and runs market research, outreach drafting, proposal and tender assembly, and reporting — with a human approving everything that sends.
How is this different from hiring an AI employee or using ChatGPT ourselves?
Using ChatGPT ad hoc is where 61% of Australian SMBs are stuck — the "ChatGPT Plateau." We build integrated AI systems that connect to your existing tools (CRM, accounting, email), run on private infrastructure, and are maintained and updated as AI tools evolve. Hiring an AI specialist costs $150K–$200K per year. Our Transformation Partner program gives you a fractional AI ops lead at a fraction of that cost. See our SMB AI Readiness Report for more data.
From the blog
All insights →How Much Does AI Implementation Cost?
Transparent pricing: DIY vs freelance vs consultant. Real ranges for Australian SMBs.
Read: AI Implementation Cost →The 4 AI Readiness Stages
46% of Australian SMBs are stuck at Stage 2. Find out where your business stands.
Read: AI Readiness Stages →Prefer the raw numbers? Our AI Company Research Hub tracks valuations, funding, and governance across the 10 labs whose tools we deploy — updated June 2026.